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Channel: UAE's No. 1 Customer Service Magazine - Celebrating Customer Experience » Muhammad Farrukh Iqbal
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Self Service Money Transfer Kiosks Launched By Western Union

Western Union has installed 580 self-service kiosks which would be available to customers in UAE 24/7. Customers will now be able to send money to family and friends anywhere in the world as well as...

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Get Info About the Guest Speakers at GITEX Tech Week

To get more details about the speakers, click on the Speakers Icon. The screenshot shows distinguishable detail about each speaker ...Read More

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LiveAdmins First Day Highlights GITEX 2014

The first day of LiveAdmins LLC at GITEX 2014 was a huge success. The planned live chat demo sessions conducted by Mr. Hamza Nasir, Director Strategic Relations LiveAdmins, went as per plan. There were...

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New Smart Services Channel Unveiled By DED

A new smart service has been launched by Department of Economic Development (DED) which will provide customer care around the clock. The new service has been developed by Cisco Remote Expert for...

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GITEX 2014 – The Cloud Awards

One of the key features of GITEX Confex is the Cloud Awards. The event is one of the most prestigious conference and event for everything about Cloud. In order to become part of the conference, you...

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Top Five Best Ways To Standardize Customer Service Quality

Customer Service standards are a key differentiator between an ordinary and a well performing organization, no matter which industry sector it belongs to. The overall user experience at multiple touch...

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Why Customer Experience is Important for Business Success

Customer experience is the conscious and subconscious relationship that a customer has established with a brand. The perception formed is based upon comparisons, past experiences, and value for money...

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Customer Experience and Organizational Culture – The Missing Link

The way an organization chooses to be thought of by its own employees, customers and the world at large makes its culture. The culture of a company forms an integral part of the overall customer...

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5 Strategies on How to Win Back a Customer Through Quality Service

Disgruntled customers have the most negative influence on any company’s brand value. It is very important to understand that winning back customers is more than PR management. At its core, quality...

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